Manager-Data and Product Management [SQL}
Website American Express
Purpose of the Role
Deliver key data solutions on big data platform, by analyzing & mining data, conceptualizing the capability, creating a proof of concept/ prototype, driving automation and partnering with technology for solution build.
Responsibilities
- Create Product vision and roadmap for the Commercial Data Platform and share across stakeholders.
- Manage the communication around the new product developments.
- Understand business objectives, convert it to refined technical requirements & partner with Technology for implementation
- Partner with AMEX’s data office to build new & innovative services for our customers by using enterprise tools, processes, technical expertise and policies
- Partner with business users on solving issues with data to provide quality solutions and alternatives that meet customer requirements and project deliverables
- Deliver data democratization focused on the product roadmap for GCS business need by gaining deep functional understanding of the GCS business over time and ensure data solutions are relevant and actionable
- Conceptualize and deliver data integration and organization solutions
- Participate in project team meetings and communicate effectively with peers, architects, system analysts, project managers & others, reporting project status as required
- Create, enhance and maintain data capabilities on big data environment that houses AMEX’s commercial portfolio.
- Manage manipulation of large datasets on big data environment to ensure seamless operations
- Explore & use different data management and manipulation tools to create and manage various data products for internal and external needs of AMEX’s commercial clients
Critical Factors to Success
Business Outcomes:
- Deliver balanced solutions for key GCS data challenges by fully tapping into AXP’s data & technical resources
- Deliver high quality & accurate, outstanding data solutions
- Reduce time to market through API and open architecture while ensuring minimal impact to legacy applications
- Connect with AXP data office initiatives and capabilities to drive scale for the GCS data solutions
Leadership Outcomes:
- Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
- Demonstrate learning agility, make decisions quickly and with the highest level of integrity
- Lead with a digital approach and deliver the world’s best customer experiences every day
Past Experience
- 5 + years of experience in Product Management for data-based solutions for analytics/ capabilities plus demonstrated skills on data/ process automation
Academic Background
- Bachelor/Advanced degree in data science, computer science, information technology, information management or statistics from premium institutes
Functional Skills/Capabilities
- Experience in product development & solution designing
- Strong problem-solving
- Experience with agile methodology
- Ability to perform comprehensive root cause analyses
- Excellent written and verbal communication
- Ability to build & leverage relationships and influence broadly
- Results driven with solid project management skills and ability to work on multiple priorities
- Preferred: Expertise in end-to-end automation of solutions
Technical Skills/Capabilities
- Data manipulation with large & complex dataset
- Data management & processing
- Data Quality Management
- API and web-service integration
- Machine Learning & AI
Knowledge of Platforms
- Big Data – Hadoop, Pig, Hive, MapReduce & Python
- Oracle databases
- Collibra and Manta are a plus
Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage.
Job Location: Gurgaon
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.