Salesforce

Bringing Companies and Customers Together

Description

Salesforce makes cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.

Salesforce Accelerate is a three-month virtual program powered by Salesforce for Startups.
It is designed to provide the insights, learning and support that startups need to strategically align with Salesforce and accelerate their time-to-market with AppExchange.

Salesforce Ventures offers their portfolio companies access to Salesforce innovators, veterans, and executives to ensure success. They leverage the expertise of leadership in cloud computing to help you build credibility and accelerate growth.

Customer 360 is a complete suite of products with enables you to unite your sales, service, marketing, commerce, and IT teams. Get a shared view of customer information, so that your company can become a customer company, too. Salesforce offers an extendable set of tools.

Salesforce helps teams work better together. Your business may use a single Customer 360 app, or a combination of many. By improving team communications and productivity, businesses drive greater success. From pre-integrated business apps on the AppExchange to point-and-click tools to build and customize apps, it gives you just what you need. So, when you’re ready for growth, they can help.

CUSTOMER RELATIONSHIP MANAGER (CRM):

Salesforce’s core offering is its CRM platform, which helps startups manage their customer interactions, sales processes, and marketing efforts. This can help startups build stronger customer relationships, improve sales efficiency, and track leads and opportunities.

SALES CLOUD:

Sales Cloud lets everyone on the sales team see and share all the pertinent customer information. This gives reps everything they need to close a deal. Additionally, AI-driven prompts let you know when it’s the best time to take a specific action to drive a deal forward.

MARKETING CLOUD:

Use the Marketing Cloud app to send targeted, personalized messages to prospects, where they are most likely to engage with them. When customers click on your ad or website, an automated message is sent to sales notifying the team of a new lead.

SERVICE CLOUD:

Because your support team can see all your customers’ information, team members can better deliver those essential surprise-and-delight moments. And big issues get resolved faster with cross-company case swarming.

TABLEAU ANALYTICS CLOUD:

Tableau analytics sends an automated notice when a significant or atypical trend or a new service issue is detected. Moreover, easy-to-use dashboards make it simple for anyone to dig into the data to learn more and instantly take action.

QUIP:

Create documents, spreadsheets and checklists that your whole team can easily edit and share.

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