Zeda.io

Description

Zeda.io prides itself on being the most holistic product management platform.

Startups that are part of the Razorpay Rize program enjoy 90% off for the first 12 months.

Designed for B2B & SaaS businesses, Zeda.io helps you discover customer problems to solve, guides your next build decisions with AI, and shapes revenue-driving roadmaps.

WHAT YOU GET

VOICE OF CUSTOMER:

Use Zeda.io’s native tools and integrations to efficiently gather valuable qualitative customer feedback. Gain valuable insights into your customers’ experiences and make informed product decisions.
Associate revenue data to determine the business impact of customer feedback and product features.
Integrate product analytics platforms like Mixpanel and Amplitude to connect customer insights with distinct cohorts.
Feedback filters let you quickly organize, prioritize and understand customer feedback. Identify and address burning customer problems and close feedback loops faster.

• Customer Portal: Customizable feedback portal to serve as your community. Capture feedback, showcase roadmaps, and publicly share progress with your customers.
• Widget: Smart widget lets your users take screenshots, annotate & record videos, and share feedback from right within your app.
• Panel: To understand the impact of each feedback on your business, drill down into the specifics with a dedicated feedback panel.
• Link: Customize and share feedback forms to collect feedback directly from customers or internal teams.

PRODUCT INSIGHTS:

• Zeda AI spots valuable product insights from customer conversations on Slack, Intercom, & more.
• Slice & dice insights into relevant product areas and build features that matter the most.
• Get actionable insights on top requests, top complaints, & more – across product areas!
• Share real-time notifications for new releases and close the feedback loop 10x faster.

IMPACT-FIRST ROADMAPS:

• Effortlessly plan your product journey with our diverse roadmap templates, from goal-oriented to product portfolio and more.
• Focus your approach on the revenue impact of features, as determined by the most-affected customer segments.
• Visualize better with improved grouping, and complete control over what’s displayed on your roadmap.
• Ensure a transparent public view of your roadmap with direct customer feedback for future improvements.
• Streamline your workflow by connecting with project management & communication tools like Linear, Jira, Asana, and more.